Flourish

About Flourish

We intelligently fill spaces to create thriving, sustainable places

Flourish is a dynamic, innovative, and hands-on agency delivering creative retail solutions with integrity and passion. We specialise in activating vacant or under-utilised commercial spaces within shopping centres, high streets, and mixed-use destinations across the UK.

Our mission is to bridge the gap between commercial landlords seeking revenue and vibrancy, and ambitious traders, brands, and entrepreneurs looking for flexible, affordable space to grow.

The Flourish Team

Our Core Values

Dynamic & Versatile

We adapt to the ever-changing landscape of retail, finding creative solutions that others miss.

Transformative

We breathe new life into every vacant space, creating vibrant destinations that attract footfall and revenue.

Sustainable & Grounded

Our approach is rooted in community and long-term thinking, building lasting partnerships.

Human & Relationship-Driven

People are at the heart of everything we do, forging genuine connections between landlords and traders.

The People Behind Flourish

Our team brings decades of combined experience in retail, property management, and brand activation.

Paul Clifford

Paul Clifford

Founder & Director

paul@thisisflourish.co.uk

Flourish was born from a simple frustration: watching vibrant shopping centres struggle with empty space while brilliant local businesses couldn't afford traditional leases. With over 20 years of retail leadership experience at household names including Boots, Dixons Carphone (DSG), and IKEA, Paul has shaped the industry from both inside the store and at the heart of the asset.

As the driving force behind Flourish, Paul is a hands-on visionary who swaps boardrooms for high streets and spreadsheets for site visits. He founded Flourish to bridge the gap between commercial landlords seeking long-term vibrancy and ambitious brands, independent traders, and experiential operators looking for flexible space to grow.

Today, Flourish partners with the UK's leading managing agents and institutional property owners across 75+ shopping centres nationwide — transforming under-utilised mall space, promotional pitches, and vacant units into thriving commercial and community destinations.

A regular industry voice, podcast host, and REVO Board Member, Paul is passionate about sustainability, community-first placemaking, and mentoring emerging entrepreneurs — proving that when landlords and local businesses flourish together, entire town centres thrive.

“Every empty space is a missed conversation between a brand and a community. Our job is to start that conversation.”

Jude Brackstone

Jude Brackstone

Chief Operating Officer

Michelle Clark

Michelle Clark

Director of Activations and Partnerships

Sophie Sterland

Sophie Sterland

Regional Manager

Bringing strong commercial acumen and hands-on support to regional centres and independent operators across the network.

Amanda Bishop

Amanda Bishop

Regional Manager

With a career spanning FMCG giants and entrepreneurial ventures, Amanda brings a laser focus to revenue growth and customer service.

Callum Clifford

Callum Clifford

Regional Manager

Focused on building lasting relationships between shopping centres and enterprising brands across the UK.

Giorgia Shepherd

Giorgia Shepherd

Regional Manager

Giorgia combines a foodie's eye for detail with a 5-star safety track record. She's the go-to for operators who need support that's equal parts practical and personal.

Paula Muers

Paula Muers

Regional Manager

A powerhouse of experience across retail, B2B and wellbeing, Paula brings warmth and wisdom to every activation.

Sharon O'Rourke

Sharon O'Rourke

Regional Manager

With her own successful marketing and events business, Sharon knows what makes a local high street tick. She leads with flair, supporting 60+ traders.

Rosie Manku

Rosie Manku

Compliance Manager

Ensuring seamless compliance, safety governance, and operational onboarding for every brand and landlord across our portfolio.

Suki Sall

Suki Sall

Finance & Accounts Lead

With two decades of accounting experience, Suki keeps the Flourish financials in immaculate order while staying connected to real-world impact on the ground.

Daanyaal Tahir

Daanyaal Tahir

Accounts Assistant

Flourish's first apprentice and rising finance star, Daanyaal is already making waves with his calm approach and sharp attention to detail.

Proudly working with

Hammerson
CBRE
Colliers
Cushman & Wakefield
JLL
Savills
The LCP Group
Workman LLP

Want to work with us?

We're on the ground, across the UK, helping traders and landlords flourish together.

Get in Touch